Responsible Gaming
Gaming Should Be Entertainment
Live dealer casinos should be enjoyed as a form of entertainment only. Gambling is never a reliable way to earn money or solve financial problems. Please gamble responsibly and within your means.
Age Verification
You must be 18 years of age or older to participate in gambling activities in New Zealand. All users must verify their age before accessing live dealer casino services. If you are under the legal gambling age, please do not use these services.
Warning Signs of Problem Gambling
If you recognize any of the following signs in yourself or someone you know, please seek help immediately:
- Chasing losses by gambling with more money to recover what you've lost
- Hiding or being secretive about gambling activities
- Gambling with money needed for essentials (rent, bills, food)
- Neglecting family, work, or personal relationships due to gambling
- Feeling anxious or irritable when unable to gamble
- Constantly thinking about gambling or past gambling experiences
- Lying to family or friends about the extent of your gambling
- Unable to control or reduce your gambling despite wanting to
- Using gambling to escape problems or negative emotions
- Borrowing money to gamble or pay gambling debts
Self-Help Tools & Responsible Gaming Features
Most reputable casinos offer built-in tools to help you maintain control:
- Deposit Limits: Set maximum amounts you can deposit within a specified timeframe
- Loss Limits: Restrict the amount you're willing to lose in a session or over time
- Reality Checks: Receive reminders of how long you've been playing and how much you've wagered
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing casino accounts
- Session Time Limits: Set maximum playing sessions to encourage regular breaks
- Account Closure: Request permanent closure of your account if needed
Take advantage of these tools to stay in control of your gambling habits.
Support Organizations & Resources
If you or someone you know is struggling with problem gambling, help is available:
New Zealand
- Problem Gambling Foundation (PGF) – Free counselling and support services
Phone: 0800 664 262 (toll-free)
Website: www.pgf.nz - Gambling Helpline – 24/7 confidential support
Phone: 0800 006 886
International Resources
- United Kingdom: GamCare – www.gamcare.org.uk | GamStop – www.gamstop.co.uk
- Australia: Gambling Help Online – www.gamblinghelponline.org.au
- Canada: Responsible Gambling Council – www.responsiblegambling.org
- United States: National Council on Problem Gambling – www.ncpgambling.org
- Germany: Bundeszentrale für gesundheitliche Aufklärung – www.bzga.de
Get Help Today
If you're experiencing problems with gambling, please reach out for support. There is no shame in asking for help – professional counsellors and support groups are ready to assist you. Contact one of the organizations above or speak with someone you trust about your concerns.
Remember: Help is available, recovery is possible, and you are not alone.